Carebox Privacy & Cookies Policy

Last updated: March 2016

In this policy, references to “we” “our” or “us” means Carebox. Reference to “you” means the person accessing as a registered or non-registered user.

When you use the Carebox website you are agreeing to the Privacy & Cookies Policy. You’re also agreeing to our Terms & Conditions.

We may revise our policies at any time, and you are bound to these changes so please check back regularly and take note of our ‘last updated’ date.


Carebox Privacy & Cookies Policy

We respect the privacy of visitors and users of and we protect all personal information provided to us. Our Privacy and Cookie Policy complies with the provisions of the Data Protection Act 1998 – the governing law on data privacy in the United Kingdom.

How we collect information

When you become a member of Carebox we collect the personal information that you provide in your online registration. The registration process uses a secure “form to email” submission. Every effort has been taken to ensure the safety of the form to email process but please be advised that you will be using it at your own risk and personal details are provided at your own discretion.

What information do we collect

Through the registration process we will collect your name, email address and geographic location. We also collect any profile information volunteered by yourself. Not all of the information will be publicly available on the site. You can use your account settings to control access to the information you provide.

How we use your information

Any information you provide will be stored securely and treated in accordance with the Data Protection Act 1998. We will use the details that you provide to:

  • send you any information you have asked for
  • let you know about Carebox events, fundraising, campaigning
  • analyse how we can make Carebox better.

By giving us personal information you are agreeing to our use of that information as set out above. We will only keep personal information for as long as it is needed and will only use it for the purposes which you have agreed to.

Third parties

Unless we have your full consent to do so, we will not pass your personal details to any third party. As an exception to the rule, if an occassion arises in which there is a clear need to safeguard the welfare of an individual,it may be necessary for us to contact relevant authorities and provide them with personal details that we have stored.

External social media platforms

Our engagament with external social media is subject to the Privacy Policies held by each respective platform. The following links provide further information.

Use of cookies

Cookies are small files that websites save to the hard drive of the computer/device that accessed the site. Their purpose is to track, save and store information about the user’s interactions and usage of the site and in doing so they enable websites to provide users with a tailored experience within the site. Cookies do not store personally identifiable information.

Carebox uses a cookie control system whereby, on their first visit to the website, users can allow or disallow the use of cookies on their computer/device. This complies with recent legislation for websites to obtain consent from users before leaving behind or reading files such as cookies.

Cookies are used to improve the user experience and we use them to:

  • remember certain information about users so they don’t have to repeatedly give the same information – for instance if you use the “remember password” option when logging in.
  • recognise if users are already logged in to certain areas of the website
  • measure how people use our website so we can continually improve how information is provided.

You can control and delete cookies

Even though Carebox does not use cookies to collect personally identifiable information, you might still want to restrict or block cookies. You can do this through your internet browser. Please bear in mind that if you do decide to restrict cookies, there is a risk that certain areas of the site will not function as expected and you may not be able to access the content of certain sections